How to collect logs using FRST utility.

  • Download Farbar Recovery Scan Tool and save it on the desktop.

  • Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Run the program by double-clicking. When the program starts, click Yes to agree with a warning.
  • Ensure that Optional Scan are checked List BCD, SigCheck.ExtAddition.txt and 90 Days Files“.

  • Press Scan button to run the tool…
  • It will make a log (FRST.txt) in the same directory the tool is run.
  • The tool will also make a log named (Addition.txt).
  • Please attach it in the following message as a link to downloading from the file storage (e.g. onedrive).


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